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There are some people that you really connect with. Why? Why can’t you do it more often? Why can’t you do it on purpose? You know what I mean; you skip first base and get to know them so quickly. The rapport is almost instant. Maybe you are interviewing people for a job or being served in a Bank. Some people just simply stand out. Either your guard is down or they are remarkable people, or both.
Wouldn’t it be great to find out what happens with the occasional people and make it happen much more often? Imagine if most of the people that you met were impressed by you and took you into their private world without the normal caution and grilling.
Let me tell you about a way of accelerating the process of getting people to trust you. This is a powerful technique so tread carefully. We are not playing with people and their defence systems. We are trying to create rapport, hopefully for positive reasons.
Try this...copy the breathing pattern of the person you are speaking to. Don’t be obvious. Synchronise your breathing to theirs. Next copy their pace of delivery. Fast or slow and halting, maybe machine like. Just copy it subtly. Now for the volume and inflection. Are they going up at the end...eh? Do it yourself. Don’t be bothered about being found out. The person will be focusing on what they are saying and after all, you ARE listening 100%, which is a very hard thing to be doing. If you need to contribute to the conversation, ask questions and paraphrase what is being said....’so you’re saying that...’ It will take a supreme effort to do any one of these behaviours so it is best to try them one at a time and gradually build your level of skill.
How will you know that you have got close rapport with the person? Simply move your hand or body and see if they copy you. If you have close rapport, they will mirror your movements. If they don’t, go back to your copying of breathing, tone, volume and pacing and give your full attention.
If you use these behaviours from an ethical base with the aim of assisting the person you have a much greater chance of success. It is surprising how often people will know your motives and put up their guard again.
If you have an interest to improve you ability to influence people, whether they be customers, peers, team members, managers, strangers or friends, I will be conducting a three hour session called “The Art of Influence - How To Get What You Want From Others Every Time” Date: Wednesday, 5th November Venue: Barton TAFE in South Road, Moorabbin Time: 8.30am to 12noon. Investment: The price of admission is $125. You can enroll by fax, post or email as per the flyer linked above.
Paddy Spruce CSP Email: paddy@paddyspruce.com.au Web: http://www.paddyspruce.com.au Tel: 03 9808 8990
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Paddy Spruce, Integrity Learning ABN 11 118 859 161 Phone 03 9808 8990 Mobile 0418 996970 E-mail: paddy@paddyspruce.com.au PO Box 111 Mt Waverley Vic 3149 Australia